The Role of Proactive Personality to Explaining the Effect of Perceived Organizational Support and Empowering Leadership on Employee Voice

Annisa' Elma Yulidha, Fajrianthi Fajrianthi

Abstract


Employee Voice as a constructive expression for organizations has become a big concern. Various studies were conducted to find the antecedents and consequences of employee voice. Perceived organizational support and empowering leadership offer a positive impact on employee behavior towards the organization. Various studies also attempt to examine the individual characteristics that lead to employee voice. Voice is expressed in the form of promotive and prohibitive behavior. The different forms of employee voice have attracted the attention of various researchers for further study. To continue several suggestions from previous research, this research measures the influence of Perceived Organizational Support and Empowering Leadership on both forms of Employee Voice with Proactive Personality as a moderator. The sample used was 145 employees in Indonesia with various company backgrounds. Data collection tool in the form of a questionnaire using a scale of Perceived Organizational Support with reliability 0,90; Empowering Leadership questionnaire with reliability 0,829; Promotive Voice with reliability 0,91; Prohibitive Voice with reliability 0.91; Proactive Personality with reliability 0,899. Data analysis uses partial least square with the help of SmartPLS 4.0. The results of this research indicate that Proactive Personality plays a role in explaining the influence of Perceived Organizational Support on Employee Voice (Promotive Voice). However, it does not moderate the effect of perceived organizational support on Prohibitive Voice, and it does not moderate the effect of Proactive Personality on Employee Voice. So, it can be concluded that proactive individuals with high Perceived Organizational Support will be more likely to voice their suggestions and ideas than those who are passive or less proactive.

Employee Voice sebagai ekspresi konstruktif yang berharga bagi oranisasi telah menjadi perhatian besar. Berbagai penelitian dilakukan untuk menemukan anteseden dan konsekuensi yang dihasilkan employee voice. Perceived organizational support dan empowering leadership menawarkan dampak yang positif pada perilaku karyawan terhadap organisasi. Berbagai penelitian juga berusaha melihat karakteristik individu yang mengarahkan pada keterlibatan dalam employe voice. Voice diekspresikan dalam bentuk perilaku promotive dan prohibitive. Perbedaan bentuk employee voice menarik perhatian berbagai peneliti untuk ditelaah lebih lanjut. Untuk menindaklanjuti penelitian sebelumnya, maka pelitian ini mengukur pengaruh Perceived Organizational Support dan Empowering Leadership terhadap kedua bentuk Employee Voice dengan Proactive Personality sebagai moderator. Sampel yang digunakan adalah 145 karyawan di Indonesia yang bekerja di berbagai latarbelakang perusahaan dengan teknik sampling yang digunakan yakni convenience sampling. Alat pengumpulan data berupa kuesioner menggunakan skala survey of Perceived Organizational Support dengan reliabilitas 0,90; Empowering Leadership questionnaire dengan reliabilitas 0,829; Promotive Voice denan reliabilitas 0,91 dan Prohibitive Voice dengan reliabilitas 0.91; proacive personality dengan reliabilitas 0,899. Analisis data menggunakan partial least square dengan bantuan SmartPLS 4.0. Hasil penelitian ini menunjukkan bahwa Proactive Personality berperan dalam menjelaskan pengaruh Perceived Organizational Support terhadap Employee Voice (Promotive Voice). Namun tidak memoderasi pengaruh perceive organizational support terhadap Prohibitive Voice, dan tidak memoderasi pengaruh Proactive Personality terhadap Employee Voice. Sehingga dapat disimpulkan bahwa individu yang proaktif dengan Perceived Organizational Support yang tinggi akan lebih menyuarakan saran dan ide mereka daripada mereka yang pasif atau kurang proaktif.


Keywords


Employee Voice, Promotive Voice, Prohibitive Voice, Proactive Personality, Empowering Leadership, Perceived Organizational Support.

Full Text:

FULL TEXT

References


Abid, G., Shaikh, S., Asif, M. F., Elah, N. S., Anwar, A., & Butt, T. H. (2021). Influence Of Perceived Organizational Support On Job Satisfaction: Role Of Proactive Personality And Thriving. 25(2).

Akgunduz, Y., Alkan, C., & Gök, Ö. A. (2018). Perceived organizational support, employee creativity and proactive personality: The mediating effect of meaning of work. Journal of Hospitality and Tourism Management, 34, 105–114. https://doi.org/10.1016/j.jhtm.2018.01.004

Amalia, A. (2016). Pengaruh perceived organizational support terhadap keterikatan kerja pegawai DKJN Wilayah Kalselteng dengan self-efficacy sebagai variabel mediator. Skripsi Thesis, Universitas Airlangga

Amiruddin, J. H., & Yudiarso, A. (2023). Application of Transformational Leadership Method to Increase Job Satisfaction. Psikostudia : Jurnal Psikologi, 12(1), 92. https://doi.org/10.30872/psikostudia.v12i1.9749

Andiyasari, A., Matindas, R. W., & Riantoputra, C. D. (2017). Voice Behavior: The Role of Perceived Support and Psychological Ownership. The South East Asian Journal of Management, 11(1). https://doi.org/10.21002/seam.v11i1.7735

Arman, A. H., Basori, K., & Tentama, F. (2023). The Role of Self-Efficacy, Expectations and Perceived Organizational Support: How Employability of Yogyakarta Print Media Employees. Psikostudia : Jurnal Psikologi, 12(2), 250. https://doi.org/10.30872/psikostudia.v12i2.10900

Arnold, J. A., Arad, S., Rhoades, J. A., & Drasgow, F. (2000). The empowering leadership questionnaire: The construction and validation of a new scale for measuring leader behaviors. Journal of Organizational Behavior, 21(3), 249–269. https://doi.org/10.1002/(SICI)1099-1379(200005)21:3<249::AID-JOB10>3.0.CO;2-#

Awalia, H. N. R. (2021). Pengaruh leader trust terhadap employee voice dengan participative decision making, informing, dan coaching sebagai variabel moderasi pada RSUD Dr, Soegiri Lamongan. Skripsi Thesis, Universitas Airlangga.

Bergeron, D. M., & Thompson, P. S. (2020). Speaking Up at Work: The Role of Perceived Organizational Support in Explaining the Relationship Between Perceptions of Organizational Politics and Voice Behavior. The Journal of Applied Behavioral Science, 56(2), 195–215. https://doi.org/10.1177/0021886319900332

Buil, I., Martínez, E., & Matute, J. (2019). Transformational leadership and employee performance: The role of identification, engagement and proactive personality. International Journal of Hospitality Management, 77, 64–75. https://doi.org/10.1016/j.ijhm.2018.06.014

Cai, D., Cai, Y., Sun, Y., & Ma, J. (2018). Linking Empowering Leadership and Employee Work Engagement: The Effects of Person-Job Fit, Person-Group Fit, and Proactive Personality. Frontiers in Psychology, 9, 1304. https://doi.org/10.3389/fpsyg.2018.01304

Chamberlin, M., Newton, D. W., & Lepine, J. A. (2017). A Meta‐Analysis of Voice and Its Promotive and Prohibitive Forms: Identification of Key Associations, Distinctions, and Future Research Directions. Personnel Psychology, 70(1), 11–71. https://doi.org/10.1111/peps.12185

Eisenberger, R., & Stinglhamber, F. (2011). Antecedents of perceived organizational support. In R. Eisenberger & F. Stinglhamber, Perceived organizational support: Fostering enthusiastic and productive employees. (pp. 61–97). American Psychological Association. https://doi.org/10.1037/12318-003

Elsetouhi, A. M., Hammad, A. A., Nagm, A.-E. A., & Elbaz, A. M. (2018). Perceived leader behavioral integrity and employee voice in SMEs travel agents: The mediating role of empowering leader behaviors. Tourism Management, 65, 100–115. https://doi.org/10.1016/j.tourman.2017.09.022

Hidasi, J. (2017). Doing Business in Hungary and Indonesia – An Intercultural Approach.

Hobfoll, S. E. (1989). Conservation of Resources. American Psychologist.

Hobfoll, S. E., Halbesleben, J., Neveu, J.-P., & Westman, M. (2018). Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5(1), 103–128. https://doi.org/10.1146/annurev-orgpsych-032117-104640

Holley, E. C., Wu, K., & Avey, J. B. (2019). The Impact of Leader Trustworthiness on Employee Voice and Performance in China. Journal of Leadership & Organizational Studies, 26(2), 179–189. https://doi.org/10.1177/1548051818795822

Li, C., Liang, J., & Farh, J.-L. (2020). Speaking Up When Water Is Murky: An Uncertainty-Based Model Linking Perceived Organizational Politics to Employee Voice. Journal of Management, 46(3), 443–469. https://doi.org/10.1177/0149206318798025

Liang, J., Farh, C. I. C., & Farh, J.-L. (2012). Psychological Antecedents of Promotive and Prohibitive Voice: A Two-Wave Examination. Academy of Management Journal, 55(1), 71–92. https://doi.org/10.5465/amj.2010.0176

Loi, R., Ao, O. K. Y., & Xu, A. J. (2014). Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress. International Journal of Hospitality Management, 36, 23–30. https://doi.org/10.1016/j.ijhm.2013.08.001

Maan, A. T., Abid, G., Butt, T. H., Ashfaq, F., & Ahmed, S. (2020). Perceived organizational support and job satisfaction: A moderated mediation model of proactive personality and psychological empowerment. Future Business Journal, 6(1), 21. https://doi.org/10.1186/s43093-020-00027-8

Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003). An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why*. Journal of Management Studies, 40(6), 1453–1476. https://doi.org/10.1111/1467-6486.00387

Morrison, E. W. (2014). Employee Voice and Silence. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 173–197. https://doi.org/10.1146/annurev-orgpsych-031413-091328

Morrison, E. W., Wheeler-Smith, S. L., & Kamdar, D. (2011). Speaking up in groups: A cross-level study of group voice climate and voice. Journal of Applied Psychology, 96(1), 183–191. https://doi.org/10.1037/a0020744

Newman, A., Schwarz, G., Cooper, B., & Sendjaya, S. (2017). How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality. Journal of Business Ethics, 145(1), 49–62. https://doi.org/10.1007/s10551-015-2827-6

Kusbadini, W. (2018). Pengaruh Kepribadian Proaktif Dan Stresor Kerja Terhadap Perilaku Kerja Proaktif Dengan Pemberdayaan Psikologis Sebagai Mediator.

Park, J.-Y., & Kim, D.-O. (2016). Employee Voice Behavior across Cultures: Examining Cultural Values and Employee Voice Behaviors in Korea and the United States. In A. Pyman, P. J. Gollan, A. Wilkinson, C. Xu, & S. Kalfa (Eds.), Advances in Industrial and Labor Relations (Vol. 23, pp. 73–103). Emerald Group Publishing Limited. https://doi.org/10.1108/S0742-618620160000023004

Prasetyaningtyas, S. (2023). RETRACTED: Impact of Power Diversity on Employee Proactivity and Job Performance: Case from Education Counselor Unit in Jakarta’s Private University [ICAESS 2022, 5 October 2022, Batam, Riau Islands, Indonesia]. Proceedings of the 4th International Conference on Applied Economics and Social Science, ICAESS 2022, 5 October 2022, Batam, Riau Islands, Indonesia. https://doi.org/10.4108/eai.5-10-2022.2325859

Prihatsanti, U., Handoyo, S., & Ardi, R. (2018). I Am Sure I Can Speak Up: The Role of Efficacy on Employee Voice: Proceedings of the 3rd International Conference on Psychology in Health, Educational, Social, and Organizational Settings, 224–229. https://doi.org/10.5220/0008587502240229

Prihatsanti, U., & Purwono, U. (2019). PENGUKURAN EMPLOYEE VOICE. 18(1).

Raub, S., & Robert, C. (2013). Empowerment, Organizational Commitment, and Voice Behavior in the Hospitality Industry: Evidence from a Multinational Sample. Cornell Hospitality Quarterly, 54(2), 136–148. https://doi.org/10.1177/1938965512457240

Seibert, S. E., Kraimer, M. L., & Crant, J. M. (2001). What Do Proactive People Do? A Longitudinal Model Linking Proactive Personality And Career Success. Personnel Psychology, 54(4), 845–874. https://doi.org/10.1111/j.1744-6570.2001.tb00234.x

Septiani, M., & Wijono, S. (2022). Perceived Organizational Support (Pos) Dengan Kepuasan Kerja Selama Masa Pandemi Covid-19. Psikoborneo: Jurnal Ilmiah Psikologi, 10(3), 538. https://doi.org/10.30872/psikoborneo.v10i3.8484

Srivastava, A., Bartol, K. M., & Locke, E. A. (2006). Empowering Leadership in Management Teams: Effects on Knowledge Sharing, Efficacy, And Performance. Academy of Management Journal, 49(6), 1239–1251. https://doi.org/10.5465/amj.2006.23478718

Thomas, D. C., & Pekerti, A. A. (2003). EFFECT OF CULTURE ON SITUATIONAL DETERMINANTS OF EXCHANGE BEHAVIOR IN ORGANIZATIONS A Comparison of New Zealand and Indonesia.

Tucker, S., Chmiel, N., Turner, N., Hershcovis, M. S., & Stride, C. B. (2008). Perceived organizational support for safety and employee safety voice: The mediating role of coworker support for safety. Journal of Occupational Health Psychology, 13(4), 319–330. https://doi.org/10.1037/1076-8998.13.4.319

Wahyuningdias, K., Sofia, L., & Rahmah, D. D. N. (2022). Transformational Leadership with Trust in Balikpapan City Leaders in Balikpapan City Millennials. Psikostudia : Jurnal Psikologi, 11(1), 111. https://doi.org/10.30872/psikostudia.v11i1.7241

Xiong, L., So, K. K. F., Wu, L., & King, C. (2019). Speaking up because it’s my brand: Examining employee brand psychological ownership and voice behavior in hospitality organizations. International Journal of Hospitality Management, 83, 274–282. https://doi.org/10.1016/j.ijhm.2018.11.006

Zhang, Y., Huai, M., & Xie, Y. (2015). Paternalistic leadership and employee voice in China: A dual process model. The Leadership Quarterly, 26(1), 25–36. https://doi.org/10.1016/j.leaqua.2014.01.002




DOI: http://dx.doi.org/10.30872/psikostudia.v13i2.13765

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Annisa’ Elma Yulidha & Fajrianthi

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Indexing by :

         

_________________________________________

PSIKOSTUDIA: Jurnal Psikologi Published by Faculty of Social and Political Siences, University of Mulawarman, Samarinda, East Kalimantan and This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 _________________________________________

PSIKOSTUDIA: Jurnal Psikologi

Department of Psychology
Faculty of Social and Political Siences, University of Mulawarman
Jl. Muara Muntai Kampus Gn. Kelua Samarinda 75411
Phone: +62 813 35350368
E-Mail: psikostudia@fisip.unmul.ac.id