PENERAPAN PELAYANAN ADMINISTRASI TERPADU KECAMATAN DI KANTOR CAMAT TELUK PANDAN KABUPATEN KUTAI TIMUR

Abu Sammang, Aji Ratna Kusuma

Abstract


The purpose of research is to describe and analyze Implementation the District Integrated Administrative Service Standards (PATEN) in Head Office Teluk Pandan East Kutai. Source data extracted from key informants and informant and supported by secondary data. Analysis of the data used is Interactive models developed Milles, Huberman and Saldana. The results showed that the integrated policy administration services districts, which is regulated by Regulation Timar Kutai Regent No. 100 /k.632/2013, which implemented Cantor Head Teluk Pandan is implementable less than optimal or less according to the standard specified. Nonetheless the actions taken by the government districts indication pretty good, and it can be known parameters or service standards are set not meet expectations even then the applicative service that the organizing institutions, including quite effective, and is indicated by the ease of access that is done through a pattern of integrated services, so that people no longer confronted by a high sacrifice. Less than optimal implementation of integrated administrative services caused by lock of competent personnel, facilities and infrastructure quality and the small operating budget.

Keywords: implementation, integrated administrative service

Full Text:

PDF

References


Anonim. 2008. Undang – Undang Nomor 25 Tahun 2008 tentang Pelayanan Umum. Indonesia.

______. 2010. Peraturan Menteri Dalam Negeri nomor 04 tahun 2010 tentang Pelayanan Administrasi Terpadu Kecamatan.

______. 2013. Peraturan Bupati Nomor 100/k.632/2013 tentang Penyelenggaraan Pelayanan Administrasi Terpadu Kecamatan Kabupaten Kutai Timur.

Abdul Wahab, Solichin. 2004. Analisis Kebijaksanaan Negara. Dari Formulasi ke Implementasi Kebijakan Negara. Edisi Kedua. Bumi Aksara. Jakarta.

______. 2005. Analisis Kebijaksanaan Publik, Teori dan Aplikasinya. Cetakan IV. Danar Wijaya. Brawijaya University Press. Malang.

Amien. 2003. Membangun Martabat Manusia. Gajah Mada University Press. Yogyakarta.

Miles, Matthew B., A Michel Huberman. dan Johny Saldana. 2014. Analisis Data Kualitatif. Cetakan I. UI – Press. Jakarta.

Moenir, H.A.S. 2004. Manajemen Pelayanan Umum di Indonesia. Cetakan Pertama. Bumi Aksara. Jakarta

Osborne, David dan Gaebler. 2005. Mewirausahakan Birokrasi: Transformasi Semangat Wirausaha Ke Dalam Sektor Publik. Penterjemah Abdul Rosyid. Pustaka Binaman Pressindo: Jakarta.

Osborne, David dan Peter Plastrik. 2007. Memangkas Birokrasi: Lima Strategi Menuju Pemerintahan Wirausaha. Penerjemah : Abdul Rosyid dan Ramelan. PPM. Jakarta.

Tjokroamidjojo, Bintoro. 2001. Manajemen Kebijaksanaan Negara. Bina Aksara. Bandung.




DOI: http://dx.doi.org/10.30872/jp.v6i3.892

Refbacks

  • There are currently no refbacks.


Copyright (c) 2017 Jurnal Paradigma (JP)

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Jurnal Paradigma (JP)
pISSN: 2252-4266 - eISSN: 2615-3394

Organized and Published by Magister Administrasi Publik - Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman
W : http://e-journals.unmul.ac.id/index.php/JParadigma/
E  : jurnal.paradigma@unmul.ac.id 

Creative Commons License
Jurnal Paradigma (JP) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License