EVALUASI WEBSITE JARINGAN DOKUMENTASI DAN INFORMASI HUKUM (JDIH) DALAM KETERBUKAAN INFORMASI PUBLIK (STUDI PADA BAGIAN HUKUM SEKRETARIAT DAERAH KABUPATEN MAHAKAM ULU)

Raymundus Lejau

Abstract


The purpose of this study is to analyze how to evaluate the website management of legal documentation and information networks in general study information at the legal section of the regional secretariat of Mahakam Ulu Regency. This type of research is descriptive qualitative research. Data were collected through observation on the website https://jdih.mahakamulukab.go.id/ by finding the SortSite 5.3.5 software as a website test tool. The results showed that the website for managing the Legal Documentation and Information Network in Mahakam Ulu Regency information was not yet fully effective but had implemented e-Government in providing information services. Based on an evaluation using the SortSite software, only the compatibility matrix has the least problems, but on the accessibility of the error matrix, the standard with the most problems found in this study.

 

Keywords: Evaluation, Website, Good Governance, E-Government, Matrix Error, Matrix Accessibility, Matrix Compatibility, Matrix Standards


References


Beldad, A. D., De Jong, M. and Steehouder, M. F. (2009) ‘When the bureaucrat promises to safeguard your online privacy: Dissecting the contents of privacy statements on Dutch municipal websites’, Government Information Quarterly, 26(4), pp. 559–566. doi: 10.1016/j.giq.2009.05.002.

Criado, J. I. and Ramilo, M. C. (2003) ‘E-government in practice: An analysis of web site orientation to the citizens in Spanish municipalities’, International Journal of Public Sector Management, 16(3), pp. 191–218. doi: 10.1108/09513550310472320.

Feeney, M. K. and Brown, A. (2017) ‘Are small cities online? Content, ranking, and variation of U.S. municipal websites’, Government Information Quarterly, 34(1), pp. 62–74. doi: 10.1016/j.giq.2016.10.005.

Ginosar, A. and Ariel, Y. (2017) ‘An analytical framework for online privacy research: What is missing?’, Information and Management, 54(7), pp. 948–957. doi: 10.1016/j.im.2017.02.004.

Huizingh, E. K. R. E. (2000) ‘The content and design of web sites: An empirical study’, Information and Management, 37(3), pp. 123–134. doi: 10.1016/S0378-7206(99)00044-0.

Ismail, A. and Kuppusamy, K. S. (2019) ‘Web accessibility investigation and identification of major issues of higher education websites with statistical measures: A case study of college websites’, Journal of King Saud University - Computer and Information Sciences, (xxxx). doi: 10.1016/j.jksuci.2019.03.011.

Janita, M. S. and Miranda, F. J. (2018) ‘Quality in e-Government services: A proposal of dimensions from the perspective of public sector employees’, Telematics and Informatics, 35(2), pp. 457–469. doi: 10.1016/j.tele.2018.01.004.

Karkin, N. and Janssen, M. (2014) ‘Evaluating websites from a public value perspective: A review of Turkish local government websites’, International Journal of Information Management, 34(3), pp. 351–363. doi: 10.1016/j.ijinfomgt.2013.11.004.

King, B. A. and Youngblood, N. E. (2016) ‘E-government in Alabama: An analysis of county voting and election website content, usability, accessibility, and mobile readiness’, Government Information Quarterly, 33(4), pp. 715–726. doi: 10.1016/j.giq.2016.09.001.

Loiacono, E. T., Watson, R. T. and Goodhue, D. L. (2007) ‘WebQual: An instrument for consumer evaluation of web sites’, International Journal of Electronic Commerce, 11(3), pp. 51–87. doi: 10.2753/JEC1086-4415110302.

Papadomichelaki, X. and Mentzas, G. (2012) ‘E-GovQual: A multiple-item scale for assessing e-government service quality’, Government Information Quarterly, 29(1), pp. 98–109. doi: 10.1016/j.giq.2011.08.011.

Rowley, J. (2006) ‘An analysis of the e‐service literature: towards a research agenda’, Internet research.

Sá, F., Gonçalves, J. and Rocha, Á. (2016) ‘Towards a model for the quality of local government online services’, Proceedings of the 2016 2nd International Conference on Contemporary Computing and Informatics, IC3I 2016, pp. 868–874. doi: 10.1109/IC3I.2016.7918804.

Santos, J. (2003) ‘E‐service quality: a model of virtual service quality dimensions’, Managing Service Quality: An International Journal.

Sheth, J. N. and Sharma, A. (2008) ‘The impact of the product to service shift in industrial markets and the evolution of the sales organization’, Industrial Marketing Management, 37(3), pp. 260–269.

Suyanto, A. H. (2009) ‘Step by step web design theory and practices’, Andi, Yogyakarta.

Venkatesh, V., Hoehle, H. and Aljafari, R. (2014) ‘A usability evaluation of the Obamacare website’, Government Information Quarterly, 31(4), pp. 669–680. doi: 10.1016/j.giq.2014.07.003.

Verkijika, S. F. and De Wet, L. (2018) ‘A usability assessment of e-government websites in Sub-Saharan Africa’, International Journal of Information Management, 39(September 2017), pp. 20–29. doi: 10.1016/j.ijinfomgt.2017.11.003.

Yang, Z., Peterson, R. T. and Cai, S. (2003) ‘Services quality dimensions of Internet retailing: an exploratory analysis’, Journal of services marketing.

Youngblood, S. A. and Youngblood, N. E. (2018) ‘Usability, content, and connections: How county-level Alabama emergency management agencies communicate with their online public’, Government Information Quarterly, 35(1), pp. 50–60. doi: 10.1016/j.giq.2017.12.001.

Yuliyani, L. (2021) 5 Kriteria Website dengan Kualitas yang Baik, https://www.studioweb.co.id/. Available at: https://www.studioweb.co.id/5-kriteria-website-dengan-kualitas-yang-baik/.

Zhao, J. J. and Zhao, S. Y. (2010) ‘Opportunities and threats: A security assessment of state e-government websites’, Government Information Quarterly, 27(1), pp. 49–56. doi: 10.1016/j.giq.2009.07.004.




DOI: http://dx.doi.org/10.30872/jp.v11i1.7238

Refbacks

  • There are currently no refbacks.


Copyright (c) 2022 Jurnal Paradigma (JP)

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Jurnal Paradigma (JP)
pISSN: 2252-4266 - eISSN: 2615-3394

Organized and Published by Magister Administrasi Publik - Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Mulawarman
W : http://e-journals.unmul.ac.id/index.php/JParadigma/
E  : jurnal.paradigma@unmul.ac.id 

Creative Commons License
Jurnal Paradigma (JP) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License