Model Penerimaan Penggunaan E-Marketplace Dengan Technology Acceptance Model di Pusat Pembelanjaan Mentaya Kotawaringin Timur
DOI:
https://doi.org/10.30872/jim.v15i2.4630Keywords:
Technology Acceptance Model, Technology Acceptance Theory, E-marketplaceAbstract
Salah satu Model Bisnis dari E-Commerce yang berkembang adalah E-Marketplace. Persaingan antara E-marketplace satu dengan yang lain sangat ketat sehingga ada beberapa E-Marketplace lebih berhasil dari pada yang lain. Sebuah E-marketplace dikatakan berhasil jika diterima dengan baik oleh penggunanya. Oleh karena itu penelitian tentang penerimaan E-marketplace menjadi penting. Pada penelitian ini mengambil studi kasus di salah satu pasar Indonesia yaitu Pusat Perbelanjaan Mentaya (PPM) mengenai penggunaan E-marketplace. Penelitian ini mempunyai tujuan untuk mengetahui penerimaan adopsi teknologi Informasi. Model penerimaan teknologi informasi yang digunakan yaitu Model Technology Acceptance Model (TAM). Penelitian ini menggunakan metode kuantitatif, dengan cara menyebar kuisioner atau survey. Data yang diperoleh berjumlah 240 yang berasal dari konsumen PPM yang menggunakan aplikasi E-marketpalce. Kemudian data akan digunakan untuk menguji hubungan antar variable dari model yang diusulkan. Hasil dari penelitian ini menyebutkan bahwa presepsi kemudahan menggunakan layanan aplikasi E-marketplace berpengaruh terhadap presepsi manfaat. Ini disebabkan bahwa kemudahan dalam mengoperasikan layanan E-marketplace mempengaruhi pengguna sehingga transaksi penjualan dan pembelian menjadi lebih efektif dan efesien. Selain itu, di dapatkan juga presepsi kemudahan mempunyai pengaruh terhadap sikap penggunaan. Ini menunjukan pengguna layanan E-marketplace merasa bahwa menggunakan layanan tersebut meningkatkan efektifitas dan bermanfaat, maka mereka tidak akan menolak menggunakan layanan E-marketplace. Hasil dalam penelitian ini variable sikap penggunaan terhadap Behavioral Intention tidak diterima, karena sikap dalam menggunakan layanan E-marketplace tidak menentukan perilaku penggun dalam waktu yang akan datang. Penelitian ini fokus pada adopsi penerimaan teknologi informasi menggunakan TAM. Untuk kedepannya diharapkan adanya kombinasi model penerimaan teknologi yang lain seperti UTAUT dan TPB.References
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